Institutional Web Management Workshop 2006:
Quality Matters
Workshop Sessions

Plenary Talk 3: Managing Standards - Delivering a Quality Assured Web Environment

This page provides details of the plenary talk on "Managing Standards - Delivering a Quality Assured Web Environment".

Managing Standards - Delivering a Quality Assured Web Environment
John Gilbey, Institute QA Manager, IGER
Universities undertake research through a mesh of partnerships, collaborations and contractual relationships. Major research funding bodies, such as government departments, are increasingly encouraging their contractors to adopt formal quality assurance standards - such as ISO 9001:2000. If you haven't come across this already, you are likely to see it very soon!
This talk discusses the impact of quality standards on the way Web resources - internal and external - are defined, delivered, managed and reviewed in academic environments. An over-view of the quality requirement is presented, along with some pragmatic suggestions to help you deal with it.
Learning Outcomes:
At the end of the talk participants should emerge from the session with a broad understanding of the role of formal quality standards in the academic web environment, and an awareness of the Plan - Do - Check - Act model.
This talk took place from 09.00-09.45 on Thursday 15th June 2006.


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