"A centre of excellence in digital information management, providing advice and services to the library, information and cultural heritage communities."

UKOLN is based at the University of Bath.

A summary of the three discussion groups on barriers to effective use of Web 2.0 is given below.

Group 1:

• Different barriers for large & small orgs.
• Large orgs may have people but bureaucracy
• Small orgs may have lack of resources
• Big issue is time
• e.g. need to regularly check a Wikipedia entry
• Legal issues e.g. copyright
• EThical issues e.g. privacy
• Dangers of alienating groups e.g. people with no access to technology
• Knowing where to start and what to use; getting to grips with the tools.

Group 2:

• Speed of change
• Local authority issues
• Accuracy of information - e.g. Wikipedia
• Child protection
• Dealing with criticisms

Group 3:

• Academic differences -
• "Boss says no"
• Disenfranchising people who aren't online
• Does it divert effort/... from physical visits
• Are people still getting a 'worthwhile' interaction
• Sustainability issues
• Lack of control over external sites
• Does it dilute your image