Institutional Web Management Workshop 2007:
Next Steps for the Web Management Community
Workshop Speakers


Plenary Speakers

Details of the plenary speakers are given below.


Isabel Allen, independent consultant, former head of eBusiness, Nottingham Trent University.

Isabel will be participating in the panel session on Dealing with the Commercial World: Saviour or Satan?

Isabel can be contacted at is.allen@yahoo.co.uk.


Photo of Jeff Barr Jeff Barr is the Senior Manager of Web Services Evangelism for Amazon Web Services. He manages a team consisting of himself and 3 other evangelists and their goal is to create excitment and awareness for the Amazon Web Services. While maintaining an intense schedule at work he still finds time to write for his personal blog and to enhance and maintain Syndic8, his 5 year old RSS Feed directory.

Jeff will be giving a plenary talk on Building Highly Scalable Web Applications.

Jeff can be contacted at jbarr@amazon.com.


Photo of Paul Boag Paul Boag describes himself as a user experience designer. He is a founding partner of Web design agency Headscape, runs the boagworld.com community for people who run Web sites, and is the author of many articles (for the likes of .net magazine and Think Vitamin). Paul is a charismatic and entertaining speaker (e.g. .net magazine podcast, Refresh06 and Web2Live).

Paul has worked extensively in the higher education sector for clients such as; City University, Brunel University, JISC and the Universities of Portsmouth, Brighton, Southampton and Lancaster.

Paul also has significant experience in running online communities and has done so as far back as 1995 when he was one of the original community leaders of geocities. He wrote his dissertation on virtual communities and the disabled back in 1994.

Paul will be giving a plenary talk on Social Participation in Student Recruitment and participating in the panel session on Dealing with the Commercial World: Saviour or Satan?

Paul can be contacted at paul.boag@headscape.co.uk.


Arthur Clune works at the University of York as an IT Security Specialist, but is also a member of the UK Honeynet Project. In the latter role he is involved in developing the Honeynet Project's "Honeymine" data analysis tool and in helping with other aspects of Honeynet development. In the past he has worked on simulations of internet traffic, studies of road traffic and in pure mathematics.

Arthur will be giving a plenary talk on Trends in Web Attacks.

Arthur can be contacted at arthur@honeynet.org.uk.


Photo of Keith Doyle Keith Doyle is Web Content Architect at the University of Salford. He is also responsible for the intranet framework, and has direct involvement with the University intranet home pages. He is passionate about how intranets and portals can support administrative activities, and also about usability and information architecture issues. In his spare time, Keith runs a WordPress blog on information architecture.

Keith will be giving a plenary talk on The Promise of Information Architecture and facilitating a workshop session on How Do I Implement Enterprise Information Architecture?

Keith can be contacted at K.Doyle1@salford.ac.uk.


John Harrison is the CEO of eVisit Analyst, an advanced Web site analysis tool used by universities such as Northumbria and Exeter.

John will be participating in the panel session on Dealing with the Commercial World: Saviour or Satan?

John can be contacted at john.harrison@evisitanalyst.co.uk.


Adam Hulme is an Account Manager for eVisit Analyst, an advanced Web site analysis tool used by universities such as Northumbria and Exeter.

Adam will be participating in the panel session on Dealing with the Commercial World: Saviour or Satan?

Adam can be contacted at adam.hulme@evisitanalyst.co.uk.


Photo of Brian Kelly Brian Kelly is UK Web Focus - a post funded by the JISC and MLA which provides advice and support to the UK Higher and Further Education communities and the museums, libraries and archives sector on Web issues. Brian is based at UKOLN.

Brian's interests include Web standards, Web accessibility, quality assurance for Web services and innovative Web developments, including collaborative Web tools.

Brian will be be participating in the panel session on Dealing with the Commercial World: Saviour or Satan? and facilitating a workshop session on Building The Web Management Community with Steven Warburton.

Brian can be contacted at b.kelly@ukoln.ac.uk.


Drew McLellan has been hacking on the web since around 1996 following an unfortunate incident with a margarine tub. Since then he's spread himself between both front- and back-end development projects, and now works as a Web Developer for Yahoo! Europe in London, UK. Prior to this, Drew primarily worked as a technical lead within design and branding agencies for clients such as Nissan, Goodyear Dunlop, Siemens/Bosch, Caburys, ICI Dulux and Virgin.net. Somewhere along the way, Drew managed to get himself embroiled with Dreamweaver and was made an early Macromedia Evangelist for that product. This lead to book deals, public appearances, fame, glory, and his eventual downfall.

Picking himself up again, Drew is now a strong advocate for best practises, and is currently a Group Lead for the Web Standards Project. He has had articles published by A List Apart, Macromedia, and O'Reilly Media's XML.com, mostly due to mistaken identity. Drew is a proponent of the lower-case semantic web, and is currently expending energies in the direction of the microformats movement, with particular interests in making parsers an off-the-shelf commodity and developing simple UI conventions. He blogs at all in the head and, with a little help from his friends, at 24ways.

Drew will be giving a plenary talk on Can Your Web site Be Your API?.

Drew can be contacted at comments@allinthehead.com.


Photo of Peter Reader Peter Reader is Director of Marketing and Communications at the University of Bath; his current responsibilities include Web, media relations, marketing strategy and internal communications. Having cut his teeth on student newspapers, Peter has worked in five other UK universities, mainly in externally-facing roles. Peter is immediate past President of the European Universities Public Relations and Information Officers (EUPRIO), current chair of the steering committee for Association of Commonwealt Universities PR and Marketing Network, and a member of the CIPR. He has given numerous presentations in the UK and Europe, and also in Barbados, Canada and Japan, and has had a number of articles published in the professional media.

Peter will be giving a plenary talk on Marketing Man takes off his Tie: Customers, Communities and Communication.

Peter can be contacted at P.J.Reader@bath.ac.uk.


Miranda Stephenson was heavily involved in establishing the National Science Learning Centre which is based on the University of York campus. The National Science Learning Centre provides high quality professional development for everyone involved in the teaching of science, in primary and secondary schools and FE colleges from across the UK. Miranda was appointed Deputy Director of the Centre in 2004 with responsibility for the professional development curriculum and other strategic operational areas.

Miranda will be welcoming delegates to the University of York at the start of the workshop.


Photo of Alison Wildish Alison Wildish is Head of Web Services at Edge Hill University where, for the past seven years, she has led a team responsible for the development of the corporate Web site(s), intranet sites and Web services. Prior to joining Edge Hill, Alison was developing Web applications in the commercial sector. Most recently Alison has led the University portal project, the development of applicant and community Web sites, and has contributed to IDM and Single Sign-On implementations.

Alison has an active interest in the opportunities offered by personalisation and user owned technologies and will be giving a plenary talk on Let the Students do the Talking....

Alison can be contacted at Alison.Wildish@edgehill.ac.uk.


Steven Warburton is an e-learning ICT manager at King's College London with a wealth of experience in the implementation and evaluation of learning technology within a variety of educational settings. He has managed both technical and pedagogically driven e-learning projects that have included work on personal publishing tools, social software, virtual learning environments, and the development of blended teaching programmes. He provides consultancy both within/out the University specialising in the support of distributed/distance learners. His research interests have been eclectic having moved from neuroscience through to computing and now focussing on questions of online learner identity, social networking and the notion of learner communities. This current research focus has been reflected in recent presentations that have covered the topics of social computing, the collaborative aspects of blogs and wikis, actor network theory and communities of practice.

Steven will be giving a plenary talk on What does 'Community of Practice' mean for Institutional Web Managers? and facilitating a workshop session on Building The Web Management Community with Brian Kelly.

Steven can be contacted at steven.warburton@kcl.ac.uk.

Workshop Facilitators and Chairs

Details of the workshop facilitators and Chairs are given below.


Russell Allen is the Project Manager for the University of Bradford's Portal and CMS projects. Russell has spent the last fifteen years as a project manager delivering non-succession funded IT innovation and development projects in both public and private sector organisations. Projects have included implementing the University of Sheffield's career management skills web site, on-line remote training for under-employed graduates in recruitment agencies, setting up community IT resources via the government's UK Online programme and developing community engagement projects via the e-citizen and e-government programs. Funders have included HEFC, DFES, ESF, SRB and lottery funding. His current job at the University of Bradford is to deliver a CMS and Portal as part of the University's e-strategy.

Russell will be facilitating a workshop session on People, Processes and Projects - How the Culture of an Organisation can Impact on Technical System Implementation with Claire Gibbons.

Russell can be contacted at R.M.Allen@Bradford.ac.uk.


Photo of Simon Ball Simon Ball is a Senior Advisor at Techdis. Simon now leads the work of TechDis in Higher Education, in addition to leading on E-Assessment across the sectors. Over the coming months Simon will be developing and putting into operation a new operating plan for the TechDis Higher Education work, including directing specific messages to senior managers, exploring the area of inclusion funding, and further developing the TechDis range of staff development and instructional materials to raise the base level of inclusion provision across HE.

Simon will be facilitating a workshop session on Contextual Accessibility in Institutional Web Accessibility Policies with David Sloan.

Simon can be contacted at simon@techdis.ac.uk.


Nigel Bradley has been the Web Services Manager at Northumbria University for the past 6 years. Although not (web) technical he has led the way for Northumbria to always be amongst first to implement new technologies whether it be their CMS, their SITS integration, their Web stats or more recently their adaptation of the Google maps API for various projects.

Nigel will be facilitating a workshop session on Geolinked Institutional Web Content with Patrick Lauke and Sebastian Rahtz.

Nigel can be contacted at nigel.bradley@unn.ac.uk.


Photo of Stuart Church Stuart Church is a user experience consultant based in Bristol, U.K. He runs his own business, Pure Usability, and has worked on a variety of usability, accessibility and information architecture projects for clients such as JISC, The University of Bristol, Microsoft, BOC, Bayer, Lexus, The University of Cambridge, The Tribal Group, Process Management International, the Office for Fair Access, the Nuclear Decommissioning Authority, Futurelab and Becta. In 2005, he helped to set up and organise the Cambridge Usability Group, before relocating to Bristol.

In addition to his consultancy work, Stuart teaches user-centred design on the Diploma in Web Design and Development course at Birkbeck College, University of London. He is also a member of the Usability Professionals Association. In his previous life, Stuart was a lecturer and research fellow in Animal Behaviour, Visual Ecology and Biostatistics at the Universities of Bristol and Southampton. He has a degree in Zoology from the University of Oxford and a PhD in Animal Behaviour from the University of Southampton.

Stuart will be will be facilitating a workshop session on Your Web site: a Better User Experience with Peter Walker.

Stuart can be contacted at stuartc@pureusability.co.uk.


Photo of Andrew Cormack Andrew Cormack joined JANET(UK) as Head of JANET-CERT in March 1999. In January 2002 he took up the new post of Chief Security Advisor, concentrating on the awareness, policy, legal and regulatory aspects of computer and network security. Andrew is active in promoting co-operation between organisations working on computer security in the UK and Europe. He is a partner with TERENA in the TRANSITS project to deliver training for Computer Security Incident Response Teams in Europe and, in cooperation with FIRST, the rest of the world. He is a member of TERENA's Technical Committee and of the Permanent Stakeholders Group of the European Network and Information Security Agency (ENISA). He spends a lot of time talking to people about the problem of computer insecurity and what to do about it.

In the past Andrew has worked for Cardiff University, where he looked after Web servers and caches as well as dealing with security incidents; the NERC's Research Vessel Services, running scientific computer systems on board ships with uncertain power supplies and moving floors; and Plessey Telecommunications. He has degrees in mathematics (Cambridge University) and law (Open University), and is a European Chartered Engineer.

Andrew will be be facilitating a workshop session on Athens, Shibboleth, the UK Access Management Federation, OpenID, CardSpace and all that - single sign-on for your Web site with Richard Dunning and Andy Powell.

Andrew can be contacted at andrew.cormack@ja.net.


Richard Dunning is on the Middleware Assisted Take-Up Service Team at Eduserv.

Richard will be be facilitating a workshop session on Athens, Shibboleth, the UK Access Management Federation, OpenID, CardSpace and all that - single sign-on for your Web site with Andrew Cormack and Andy Powell.

Richard can be contacted at richard.dunning@eduserv.org.uk.


Stephen Emmott is the Head of Web Services at the London School of Economics & Political Science (LSE) where he leads a team of 10 delivering the LSE's Web site, portal ("LSE for You") and document management services. Prior to this he was the Editor of Web Services at King's College London (1997 to 2000) and has worked a total of 9 years in higher education and 3 years in industry. His background is in cognitive science and he is currently leading an initiative to adopt PRINCE2 at LSE.

Stephen will be chairing the morning session on Wednesday 18 July: Conclusions.

Stephen can be contacted at stephen.emmott@lse.ac.uk


Photo of Ross Gardler Ross Gardler works for the Open Source Software Advisory Service. In recent years Ross has been active in Computer Science research (UK and West Indies), has lectured in Computer Science and Management (West Indies) and has been a freelance contractor across the UK. He is active in a number of open source projects and is a member of the Apache Software Foundation. Ross is particularly interested in the development of a healthy community for open source projects.

Ross will be facilitating a workshop session on Sustainable Services: Solidity based on Openness? with Andrew Savory.

Ross can be contacted at ross.gardler@oucs.ox.ac.uk.


Photo of Claire Gibbons Claire Gibbons is the Web Officer for the University of Bradford, working within the department of Marketing and Communications. Claire is responsible for the external face of the University's web presence and works closely with departments and Schools to ensure consistency of University brand and message as well as compliance with standards and legislation, such as SENDA. Claire is also studying for the Chartered Management Institute Diploma in Management - which has sparked her current (and slightly obsessive) interest in organisational culture. Claire is also working on the new University visual identity roll-out for the University of Bradford and the Content Management System Project.

Claire will be facilitating a workshop session on People, Processes and Projects - How the Culture of an Organisation can Impact on Technical System Implementation with Russell Allen.

Claire can be contacted at C.S.Gibbons1@bradford.ac.uk.


Paul Kelly, Web Content and Design Officer, University of York.

Paul will be facilitating a workshop session on Web Usage Statistics in the University Environment with William Mackintosh.

Paul can be contacted at pak500@york.ac.uk.


Photo of Patrick Lauke Patrick Lauke currently works as Web Editor for the University of Salford, where he heads a small central Web team. In 2003 he implemented one of the first Web standards based XHTML/CSS driven UK university sites. He has been engaged in the discourse on accessibility since early 2001, regularly contributing to a variety of Web development and accessibility related mailing lists and forums. He also takes an active role in the running of Accessify.com, moderates the Accessify forum, and is co-lead of the Web Standards Project Accessibility Task Force (WaSP ATF), which he joined in June 2005. An outspoken accessibility and standards advocate, Patrick favours a pragmatic hands-on approach to Web accessibility over purely theoretical, high-level discussions. "I'm an idealist by nature, but a pragmatist by trade. I'd never class myself as an expert and I certainly don't have all the answers...I'm just an opinionated guy eager to find real world solutions 'where the rubber meets the road'."

Published works include a chapter in Web Accessibility: Web Standards and Regulatory Compliance, released by Friends of Ed in 2006. In his spare time, Patrick pursues his passion for photography and runs a small Web/design consultancy.

Patrick will be facilitating a workshop session on Geolinked Institutional Web Content with Sebastian Rahtz and Nigel Bradley and chairing the afternoon session on Tuesday 17 July: A Viral Marketing Vision.

Patrick can be contacted at p.h.lauke@salford.ac.uk.


William (Bill) Mackintosh is Web Manager at the University of York. A Web CMS selection process is underway before the introduction of an Institutional Portal.

William will be facilitating a workshop session on Web Usage Statistics in the University Environment with Paul Kelly.

William can be contacted at wm5@york.ac.uk.


Photo of Debbie Nicholson Debbie Nicholson has worked at the University of Essex for 13 years. Having previously worked in the Timetable Office and Systems Administration, she now works in the Web Support Unit (WSU) and has been there for 5 years. She is part of a team of 6 people who are responsible for the maintenance and development of the University corporate pages, the University Web site design service, Web support across the University and Web related training for staff.

Debbie will be facilitating a workshop session on So, What Would You Do With 45 Sixteen Year Olds?.

Debbie can be contacted at debbie@essex.ac.uk.


Andy Powell is Head of Development at the Eduserv Foundation, a Bath-based charity that supports the effective use of ICT in education. As a member of Bath University Computing Services he was the first 'webmaster' at the University of Bath, moving in 1996 to UKOLN where he was involved in a number of European and JISC funded 'digital library' projects. More recently, Andy has liaised closely with the JISC, advising them on the standards and protocols needed to support e-learning and e-research, notably through the development of the JISC Information Environment and the e-Framework for Education and Research.

Andy will be be facilitating a workshop session on Athens, Shibboleth, the UK Access Management Federation, OpenID, CardSpace and all that - single sign-on for your Web site with Andrew Cormack and Richard Dunning.

Andy can be contacted at andy.powell@eduserv.org.uk.


Photo of Sebastian Rahtz Sebastian Rahtz is Information Manager at Oxford University Computing Services, where he continues to evangelize for XML content on the web using a decent schema. Given that he is heavily involved in the Text Encoding Initiative, it is no surprise that he produces Web pages written in TEI XML. Until recently he was director of OSS Watch, JISC's Open Source Advisory Service, and remains an open source evangelist.

Sebastian will be facilitating a workshop session on Geolinked Institutional Web Content with Patrick Lauke and Nigel Bradley.

Sebastian can be contacted at sebastian.rahtz@oucs.ox.ac.uk.


Ben Ryan KaiNao.

Ben will be will be facilitating a workshop session on XCRI: Syndicating the Online Prospectus.

Ben can be contacted at b.ryan@kainao.com.


Photo of Helen Sargan Helen Sargan works for the University Computing Service and has been looking after the Web in Cambridge since 1994.

Helen will be facilitating a workshop session on Just say No to Powerpoint: Web Alternatives for Slides and Presentations and chairing the first morning Session on Tuesday 17 July: Getting Technical.

Helen can be contacted at hvs1001@cam.ac.uk.


Photo of Andrew Savory Andrew Savory has been developing web applications commercially for the last decade and is Managing Director of Sourcesense UK, the leading open source software solutions provider. He's a committer on the Apache Cocoon project.

Andrew will be facilitating a workshop session on Sustainable Services: Solidity based on Openness? with Ross Gardler.

Andrew can be contacted at a.savory@sourcesense.com.


Photo of David Sloan David Sloan is project lead of the Digital Media Access Group (DMAG), a research and consultancy unit based in the University of Dundee's School of Computing, and specialising in inclusive design and accessible ICT. David is involved in a number of academic research projects focusing on accessibility and user-centred design, completing a PhD in the area of Web accessibility in 2006; he has also advised many commercial clients and currently co-ordinates the university's Web Accessibility Service, providing practical and strategic advice to staff on web accessibility issues.

David will be facilitating a workshop session on Contextual Accessibility in Institutional Web Accessibility Policies with Simon Ball.

David can be contacted at dsloan@computing.dundee.ac.uk.


Photo of Stuart Smith Stuart Smith is currently investigating the use of mobile technologies as part of his work for MIMAS, a national data centre based at the University of Manchester. MIMAS hosts large and varied data sets including repositories of learning materials. Stuart is involved in giving usability advice to colleagues delivering learning materials in both the Higher and Further Education sectors and views mobile technologies as highly significant in the future of learning. Stuart has 10 years experience in Web development and has published papers on Accessibility. As well as working in the academic sector he has experience in information management and public relations for a national charity and has worked in the mobile phone sector.

Stuart will be facilitating a workshop session on Portable Devices for Learning: A Whistlestop Tour.

Stuart can be contacted at stuart.smith@manchester.ac.uk.


Dan Smith has been the lead CMS developer for the University of Southampton for four years, initially leading the University's CMS pilot and procurement projects. For the last three years, Dan has lead the implementation of the University's strategic CMS, Interwoven TeamSite. Prior to joining the University of Southampton, Dan was a CMS developer at Ordnance Survey.

Dan will be facilitating a workshop session on Implementing a Content Management System: Can you Avoid the Pain?.

Dan can be contacted at D.B.Smith@soton.ac.uk.


Photo of Jeremy Speller Jeremy Speller has been involved with the UCL Web presence since 1995 and is now Head of Web Services. He is currently working on the migration of UCL's central materials to a Zope/Silva-based CMS and is taking forward development of an enterprise portal. Jeremy is also involved with development of services to provide the student experience of the future and has particular interest in the use of handheld and mobile devices.
Prior to becoming a full-time Web "operative", Jeremy's background was in planning and statistics at UCL and previously at the University of Birmingham. Way back when he ran the Overseas Research Students Awards Scheme at what was then CVCP.

Jeremy will be chairing the second morning Session on Tuesday 17 July: Getting Technical.

Jeremy can be contacted at j.speller@ucl.ac.uk


Photo of Adrian Stevenson Adrian Stevenson works for the Learning Technology Services Team which is part of Internet Services at the University of Manchester. He is responsible for investigating and assessing emerging Web and elearning technologies and is the organiser of the University's eLearning Technologies Group. His experience is in Web-based systems design and development using HTML, XML and Web Service technologies.

Adrian has also worked for MIMAS, a national data centre based at the University of Manchester, on the JISC-funded JORUM project (2002-2005). Prior to this he was a Web Developer for Multimedia Services at Leeds Metropolitan University (2001-2002) and the Web Editor at King's College London (2000-2001). Adrian first studied Economics and later Continental Philosophy at the University of Warwick. Following this he became a professional guitarist in a number of bands based in London, as well as a Sound Engineer for a number of independent artists including My Bloody Valentine.

Adrian will be facilitating a workshop session on Know Me Knowing YouTube.

Adrian can be contacted at adrian.stevenson@manchester.ac.uk.


Matt Thrower is a Systems Support Co-ordinator in the Software and Systems Team in UKOLN.

Matt will be will be facilitating a workshop session on Thieves in the Night: Hidden Problems in Web site Redesign.

Matt can be contacted at m.thrower@ukoln.ac.uk.


Photo of Emma Tonkin Emma Tonkin is an Interoperability Focus Officer at UKOLN, based at the University of Bath, England. Following a postgraduate degree in HCI, she is currently pursuing a Ph.D. with the Mobile and Wearable Computing group at the University of Bristol, England. Her research interests include collaborative classification, automated classification and mobile and ubiquitous computing.

Emma will be facilitating a workshop session on Usability testing for the WWW.

Emma can be contacted at e.tonkin@ukoln.ac.uk.


Photo of Peter walker Peter Walker leads the Web development and consultancy team at the Institute for Learning and Research Technology (ILRT) within the University of Bristol. He is project manager for, amongst others things, the University's Content Management System and the EELS e-learning project. Pete has lead the development of the Bristol Online Survey (BOS) service since its inception in 2001.

Pete has a BA in History/Politics and an MSc in Information Technology. He is also a certified Prince2 practitioner. Despite being in IT since 1989 he would still describe himself as a techno-phobe and likes to keep things simple!

Peter will be will be facilitating a workshop session on Your Web site: a Better User Experience with Stuart Church.

Peter can be contacted at Peter.Walker@bristol.ac.uk.


Phil Wilson is a Web Software Developer for the University of Bath where he develops n-tier J2EE web applications, and has been doing this for various companies for five years. Phil's interests include web standards, Web usability, collaborative Web tools, Firefox hacking and the semantic Web.

Phil will be facilitating a workshop sessions on The Eternal Beta - Can it Work in an Institution?.

Phil can be contacted at p.g.wilson@bath.ac.uk.


Scott Wilson works for CETIS. He was initially responsible for turning the CETIS site into THE portal for learning technology standards. Scott is an Assistant Director of CETIS, and has a special interest in standards for infrastructure and enterprise integration.

Scott will be will be facilitating a workshop session on XCRI: Syndicating the Online Prospectus with Ben Ryan.

Scott can be contacted at scott.bradley.wilson@gmail.com.