A Challenge to Web Accessibility Metrics and Guidelines: Putting People and Processes First
A paper on "A Challenge to Web Accessibility Metrics and Guidelines: Putting People and Processes First" was accepted for the Ninth International Cross-Disciplinary Workshop on Web Accessibility. The W4A 2012 event had the theme "Web of Data and Accessibility".
A Challenge to Web Accessibility Metrics and Guidelines: Putting People and Processes First, Cooper, M., Sloan, D., Kelly, B. and Lewthwaite, S. W4A 2012, April 16-17, 2012, Lyon, France. Co-Located with the 21st International World Wide Web Conference. Copyright 2012 ACM ISBN 978-1-4503-1019-2
The co-authors of this paper are:
- Brian Kelly, UKOLN, University of Bath, UK. ORCID: 0000-0001-5875-8744
- Martyn Cooper, Open University. ORCID: 0000-0002-7076-1070
- David Sloan, University of Dundee, UK. ORCID: 0000-0002-8302-7879
- Sarah Lewthwaite, King's College London, UK. ORCID: 0000-0003-4480-3705
This paper argues that web accessibility is not an intrinsic characteristic of a digital resource but is determined by complex political, social and other contextual factors, as well as technical aspects which are the focus of WAI standardisation activities. It can therefore be inappropriate to develop legislation or focus on metrics only associated with properties of the resource.
The authors describe the value of standards such as BS 8878 which focus on best practices for the process of developing web products and include a user focus.
The paper concludes with a case study that illustrates how learning analytics could provide data to support the improvement of the inclusivity of learning resources, providing a broader perspective beyond the digital resource.
- Categories and Subject Descriptors
- H.5.2 [User Interfaces - Evaluation/methodology];
K.4.2 [Social Issues - Assistive technologies for persons with disabilities]
- General Terms
- Measurement, Documentation, Human Factors.
- Web accessibility, disabled people, policy, user experience, social inclusion, guidelines, development lifecycle, procurement.