UKOLN Institutional Web Management Workshop 2004:
Strategic Staff Development for the Web-enabled Organisation

Strategic Staff Development for the Web-enabled Organisation

This page provides details for the plenary talk on "Strategic Staff Development for the Web-enabled Organisation".

Strategic Staff Development for the Web-enabled Organisation
Dave Hartland, Netskills, University of Newcastle

The Web is transforming educational institutions but the skills of the staff are not keeping pace with this transformation. Ad hoc and small scale training courses are the most that many institutions offer to improve staff skills. Staff development and training plans need to be created at a strategic level.
A majority of staff now need to be able to use the wide range of Web-based services that have become "mission critical".
Information provision, documentation, management systems, e-learning, marketing, e-commerce are just some of the services provided in many institutions.
There is a need to create strategic staff development plans and programmes in order to take full advantage of these services. An integrated programme will provide the appropriate level of training for the appropriate staff at the appropriate time.
Examples of training and development might include:

  • Technical training programmes for web service managers and providers
  • Content provision training for administrators and teaching staff
  • Policy, standards and legal issue seminars for managers
  • Information skills sessions for students

A staff development plan will aim to integrate programmes of this type in a complimentary way.

This presentation will provide an insight into developing such a plan and how it can help in terms of providing career development and staff retention. It will also discuss the issue of convincing senior managers of the need for this strategic approach to staff development and training in a web-enabled institution.

This session was scheduled to take place from 14:45-15:30 on Wednesday 28th July 2004. However due to changed circumstances the talk actually took place from 11:00-11:45 on Thursday 29th July 2004.
Contact Details
Dave Hartland
University of Newcastle
Tel: 0191 222 8087
Email: d.w.hartland AT


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Last modified: 15th July 2004