SWMLAC Workshop - 21 September 2005 - Beyond Email: Collaborative Technologies For the 21st Century

About The Workshop

UKOLN facilitated a workshop on Beyond Email: Collaborative Technologies For the 21st Century on Wednesday 21st September 2005 for SWMLAC (South West Museums, Libraries and Archives Council).

The workshop facilitators were Brian Kelly and Emma Tonkin. The contacts are Tracey Morris, RSC South West and Virginia Havergal, SWMLAC.

The workshop was held at the University of Bath.

Workshop Followup

Please note that copies of the Wiki are now available. In additional links to additional resources is also available.

Workshop Aims

The aims of the workshop are to enable staff working in cultural heritage and educational organisations in the South West of England to learn about collaborative technologies which can be used to support collaborative working across organisations and to provide enhanced services for the user community.

Learning Objectives

By the end of the workshop participants will:

Target Audience

The workshop is aimed primarily at managers and developers in cultural heritage and educational organisations in the south west region who have a responsibility for developing cultural heritage and educational Web services. The workshop will cover several technical areas related to collaborative technologies. However technical expertise in Web site development, programming, etc. is not required.


The workshop will consist of presentations, exercises and group discussions.


Between 10-20 participants can attend this hands-on workshop (7 delegates attended together with two staff from RSC SW and SWMLAC (only delegate failed to attend due to illness).


The following handouts were provided:


The draft timetable is given below.

Time Session Comments
10:00-10:30 Registration  
10:30-10:35 Introduction Introduction to the workshop and the workshop facilitators [BK]
[About] - [Slides]
10:35-10:45 Your interests. Participants describe their interests in collaborative technologies and what they hope to gain from the session [All]
Exploring the Technologies
10:45-11:00 Exploring the technologies Hands-on session in which participants will familiarise themselves with the instant messaging, Wiki and related technologies which will be available during the workshop.
[About] - [Slides]
11:00-11:30 Beyond Email: The Potential of Collaborative and Mobile Technologies Talk about the technologies.[BK]
[About] - [Slides - HTML] - [Slides - MS PowerPoint] -
[Multimedia presentation - SMIL] - [Multimedia presentation - MS Producers]
11:30-11:50 Group Discussion Group discussion on Collaborative and Mobile Technologies: What technologies are you currently using? What are the strengths and weaknesses? What are you planning to use? [All]
11:50-12:15 Exploring the technologies: exercise and feedback Participants are split into groups which use a Wiki to describe the potential of one (or more) of: instant messaging, VoIP, blogging, Wikis and RSS within their organisation. [All]
[Discussion Group 1a] - [Discussion Group 1b] - [Discussion Group 1c]
12:15-12:30 Summary  
12:30-13:30 LUNCH  
Exploring The Need For The Technologies
13:30-13:45 Exploring The Potential Group discussion in which the potential for use of collaborative and mobile technologies are discussed. [ET/BK]
[About] - [Slides]
13:45-14:15 Exploring The Potential - Discussion Group discussion using IRC with conclusions kept on Wiki [All]
[Discussion Group 2a] - [Discussion Group 2b] - [Discussion Group 2c]
14:15-15:00 Case Study: Collaborative Tools - A Great Leveller? This talk introduces the high hopes for social software, and conclusions from a number of supporting and dissenting studies. Followed by talk on problem response and management. Then group discussion based on the morning's experiences. [ET].
[About] - [MS PowerPoint format] - [HTML format]
15:00-15:15 TEA
15:15-15:30 Deployment Strategies Talk and group discussion, emphasising that a successful strategy must be user-centred. Is the newest technology indispensable? Must one cling to a successful solution? How does one evaluate the success or failure of a technology in context? [BK/ET]
[About] - [Slides]
15:30-15:45 Open Forum Opportunity for general discussion
15:50-16:00 Conclusions Conclusions, including completion of Personal Action Plans and Workshop feedback form.


The following additional talks may also be given.

Time Session Comments
  Skype And VoIP Slides:
[About] - [MS PowerPoint formats] - [HTML format]
  Collaboration And Multimedia: A Case Study Slides:
[About] - [MS PowerPoint formats] - [HTML format]
  Case Study: Podcasting - Transforming Society Or Overblown Hype? Talk and exercise [BK]
[About] - [MS PowerPoint formats] - [HTML format]


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Realtime discussion for this talk

An experimental IRC chat service is available for the workshop:

Feel free to contribute.

Note that you may wish to open the chat area in a new tab (e.g. right click link and select "Open Link in New Tab" if you are using Firefox.

Please note that you should self-register with a username of up to 9 characters. However if you click on the advanced tab, you can give your real name.