Beyond Email: Collaborative Technologies For the 21st Century

Developing A Deployment Strategy

Brian Kelly

UKOLN

About This Session

In this group exercise you will develop a deployment strategy for use of collaborative technologies

Possible scenarios:

Your Notes

Deployment Challenges

Areas in which you will need to develop deployment strategies include:

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Addressing The Deployment Challenges

Select deployment area and describe how you'd address challenges

Identifying user needs
 
Getting buy-in from the users of the technologies
 
Addressing legal issues and user concerns
 
Getting acceptance and support from IT services
 
Getting resources
 
Evaluation, feedback and enhancement
 
Your Notes

Example: My Web Management Workshop

Identifying user needs:
Listening to mailing lists; spotting the enthusiasts; initial experiments; ...
Getting buy-in from the users of the technologies:
Encourage the enthusiasts; scare the sceptics (students will be doing this soon, so you'd better find out about it)
Addressing legal issues and user concerns:
Produce an AUP; seek permission; ...
Your Notes

Example: My Web Management Workshop

Getting acceptance and support from IT services:
Find a venue with a friendly IT service dept. Persuade them that you understand their concerns, and that they will also learn from the experiment
Getting resources:
Use open source software; experiment beforehand; if have problems, be honest ("we're doing leading-edge stuff, and sometimes it will go wrong")
Evaluation, feedback and enhancement:
Listening to feedback; formal evaluation form; enhancements when repeated.
Your Notes

Questions

Any questions?

Your Notes