Creating e-Citizens: Developing Public Library Websites for 2005

5 - 6 November 2002 University of Bath


Introduction | Programme | Booking Form | Programme Details

Programme details

Contributors to the workshop include:

Dr Liz Lyon, Director, UKOLN, University of Bath:
Dr Liz Lyon has been the Director of UKOLN at the University of Bath, UK since October 2000. UKOLN is an internationally recognised centre of expertise in digital information management and provides policy, research and awareness services to the library, information, education and cultural heritage communities. UKOLN is funded by Resource: The Council for Museums, Archives & Libraries, the Joint Information Systems Committee (JISC) as well as by project funding from the Research Support Libraries Programme, the British Library and the European Community.
At UKOLN Liz is involved with the development and implementation of the common information environment which includes building architectural models for distributed digital libraries. It is in this context that emerging developments in Web Services are being explored and partnerships developed within the e-Science / Grid communities.
Although Dr Lyon has worked in various University libraries in the UK, her background was originally in Biological Sciences and she has a Doctorate in cellular biochemistry.

Maewyn Cumming Senior Policy Adviser on Interoperability and Metadata at the Office of the e-Envoy in the UK Cabinet Office.
Maewyn is responsible for developing the e-Government Metadata Standard and implementation policy. After graduating in Information Science at the Polytechnic of North London 1990 Maewyn worked mainly in Government Libraries, first at Department of the Environment, then the Foreign and Commonwealth Office. She moved to the Cabinet Office in 1999, working on the Government's Information Asset Register before moving to her current position in 2001.

Summary of Presentations: An overview of work by the Office of the e-Envoy relating to public sector websites. These include 'Standards for public sector websites', the 'e-Government interoperability framework' and the 'e-Government metadata standard'. All of these have been developed to enable easier development of sites, joined up working and improved user experience.

Presentation: [Powerpoint version] | [HTML version]

Emma Place, Project Manager, RDN Training Suite, The Institute for Learning and Research Technology (ILRT):
Emma Place is a chartered librarian working on digital library and eLearning projects at the ILRT, based at the University of Bristol. She has been working as an "Internet Librarian" since 1996, developing national services such as SOSIG, The Social Science Information Gateway and the RDN Virtual Training Suite. She teaches Internet skills to university staff, and to students doing the MSc in Library and Information Management.

Summary of Presentation: The former Minister for Education and Skills, Estelle Morris, identified this as one of her favourite educational Web sites - come and find out what it offers and to consider how it might be relevant for public libraries - to support life-long learning, staff development and Internet training.

Presentation: [Powerpoint version] | [HTML version]

Oliver Gillman, Network Adviser, Resource: The Council for Museums, Archives and Libraries:
Oliver Gillman is Network Adviser to the People's Network Development Team, a part of the Libraries and Information Society Team at Resource: The Council for Museums, Archives and Libraries.
Oliver works on the infrastructure strand of the People's Network Programme and has had specific responsibility for advising on the allocation of the US$4m gift from the Bill & Melinda Gates Foundation to provide ICT learning centres in some of the most deprived communities in the UK. Oliver manages the libraries UK online accreditation process in English public libraries. He also co-ordinates the Forum for Network Co-ordination.
Prior to taking up this post, Oliver was Finance Officer at the Library and Information Commission, one of the predecessor organisations of Resource. He received his education at the University of Cape Town, South Africa, where he achieved a Bachelor of Science.

Andy Holdup, e-Goverment Programme Manager, Hampshire County Council:
Andy Holdup has worked in local government for 20 years - all that time with Hampshire County Council's IT department. In those 20 years, he has been involved in a wide range of activities, from designing and implementing systems to support Social Services to introducing email in the early 1980s and helping to develop the County Council's intranet in the late 80's and 90's. More recently, Andy has been part of "corporate IT client", helping to develop IT policy for the organisation. He has been involved with the County Council's e-government programme since its start, and helped to set up the Hampshire & Isle of Wight e-Government Partnership.

Summary of Presentation:

Presentation: [Powerpoint version] | [HTML version]

Penny Garrod, Public Library Networking Focus, UKOLN, University of Bath:
Penny took up the post of Public Library Networking Focus at UKOLN in September 2001. Before this she worked on a series of research and development projects, including the Electronic Library (eLib) programme, funded by JISC, and a British Library funded project on benchmarking.

In the dim and distant past Penny has worked in local and national government and done a stint in army intelligence. She has managed a one-person research library, and developed and delivered a staff development course on effective Internet searching, and a new postgraduate qualification for staff working with disabled students.

Summary of Session: This session will provide a forum for discussion and debate on issues surrounding usability and accessibility. It will evaluate accessibility guidelines from organisations such as the RNIB and W3C, and browsers such as Opera and Lynx, plus website testing tools such as 'the Wave' and 'Bobby'. It will draw on advice offered by usability gurus such as Jakob Nielsen.

Presentation: [Powerpoint version] | [HTML version]

Brian Kelly, UK Web Focus, UKOLN, University of Bath:
Brian is UK Web Focus, a national JISC-funded Web co-ordination post. Brian has been involved in the development of Web services since early 1993 - the Web service he supported at Leeds University was one of the first thirty organisational Web services available. In 1995 Brian joined the Netskills project at Newcastle University where he was involved in development of network training materials.
In November 1996 Brian took up his current post in Bath. His responsibilities include monitoring Web developments, information dissemination, providing advice and representing JISC on the World Wide Web Consortium (W3C). Brian has presented posters at the WWW 8, 9 and 10 conferences. He has attended WWW conferences at Hong Kong (WWW 10), Amsterdam (WWW9), Toronto (WWW8, May 1999), Brisbane (WWW7, April 1998), Santa Clara (WWW6, April 1997), Paris (WWW5, May, 1996) and Geneva (WWW1, May 1994).
Dissemination of information on Web developments is one of the important aspects of Brian's responsibilities. In addition to organising an annual Web Managers' Workshop, Brian publishes articles in a variety of publications, including the Ariadne (see, Exploit Interactive (see and Cultivate Interactive (see Web magazines.

Summary of Session: This 60 minute discussion group session will provide an opportunity for participants to discuss the possible approaches which can be made to providing search facilities for Web sites.

Presentation: [Powerpoint version] | [HTML version]

Pete Cliff, RDN Systems Developer, UKOLN, University of Bath:
After completing a BA in English and Philosophy and Masters in Computer Science at the University of Kent at Canterbury, Pete Cliff moved to UKOLN as Systems Developer for the Resource Discovery Network. As Systems Developer he has been involved in many RDN developments including developing the search service, maintaining the site, and creating software to manage the RDN News and Behind the Headlines pages and channels. Pete is co-creator of UKOLN's RSS-xpress ( and has written an article for Cultivate on the use of RSS (

Summary of Session: Why spend lots of time inventing content for your Web sites when there are lots of people out there already doing it and, more importantly, making that content available for free? The life of a Web editor is a busy one, and one of the hardest tasks has to be updating something like a home page or an information resource that contains all the latest news. But imagine you could, instead, take the News Headlines from the BBC site and place them on your pages instead. What if you only had to do this once and they automatically updated themselves? Sound good? This talk will demonstrate some of the existing services out there that can provide this kind of content to your Web sites and also touch on the technologies that enable content syndication."

Presentation: [Powerpoint version] | [HTML version]
Workshop information

Danny Budzak, Head of Information Management and E-Goverment, London Borough of Lewisham Regeneration Directorate:
Danny spent three years running a community information system in Newham libraries, then became the internet and intranet manager for the council. Worked for a while on an academic web site then moved back into local government as an IT project manager. Currently working in Information Management and e-Government in Lewisham Council.

Summary of Presentation: What is the APLAWS CMS? What can a CMS do? Why have a CMS? How to implement the APLAWS CMS. The APLAWS products - a-z, information architecture, meta data, category lists and directories. Creating a business case for CMS. Implementing a CMS. Using the APLAWS CMS for web publishing.The lessons !

Presentation: [Powerpoint version] | [HTML version]

Nick Poole, ICT Adviser, Resource: The Council for Museums, Archives and Libraries:
As ICT Adviser at Resource, the focus of Nick's work is on promoting awareness of current standards in digital services, including those for digital accessibility and preservation as well as copyright and interoperability. He is also website and email list manager for the Museums and Galleries Disability Association. Prior to taking up his current role, he worked as website manager for Resource and project manager for the Cornucopia online database of museum collections. Nick has also worked as a freelance web designer and programmer. He has published articles and papers on digital accessibility and presented to a wide range of museum, archive and library organisations.

Summary of Presentation: The Web Accessibility Initiative has been with us for some time now, and we should all be familiar with the basic requirements of creating accessible web content using HTML and embedded media. However, current accessibility guidance is not keeping pace with the proliferation of programming languages and delivery mechanisms being deployed online. The purpose of this presentation is to look at how dynamic content can be made more accessible without compromising the advantages it has to offer.

Presentation: [Powerpoint version] | [HTML version]

Alan Davies, National Programme Manager, London Borough of Lewisham.

Summary of Presentation:
Partnership, standards, process mapping, accessible services.

Presentation: [Powerpoint version] | [HTML version]

Cathy Day, Community Information Network Officer.
Cathy Day began working for Essex Libraries in 1979 and has held a variety of information service posts. From 1992 -1994 she was responsible for Information Services in the South Group covering libraries from Southend to Thurrock. After a short break she returned to Essex Libraries undertaking general information work before joining the SEAMLESS Project as Research Assistant in February 1998. In January 2001 she joined the Essex County Councilís new Community Information Network team working on seamlessUK and other projects. Her particular interest has been in the development of the metadata profile and thesaurus.

Summary of Presentation: What is seamlessUK? How it has been developed, who the partners are, how standards are used in the system to present information and future developments.

Presentation: [Powerpoint version] | [HTML version]


Introduction | Programme | Booking Form | Programme Details

Content by: Penny Garrod of UKOLN.
Page last revised on: 02-Oct-2003
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