IT Services - Help Or Hindrance To National IT Development Programmes?

This page contains access to a paper on "IT Services - Help Or Hindrance To National IT Development Programmes?" which was accepted for the EUNIS 2005 Conference.

The conference was held at the University of Manchester, England on 21-24^th June 2005.

Note that the original EUNIS 2005 Web site is no longer available. However an archive copy is available on the Internet Archive.

Citation Details

IT Services - Help Or Hindrance To National IT Development Programmes?, Kelly, B. and Child, P., EUNIS 2005 Conference Proceedings (CDROM)
<http://www.ukoln.ac.uk/web-focus/papers/eunis-2005/paper-2/>

Materials

Paper

Please note that this paper is also available in the University of Bath institutional repository (OPuS).

IT Services - Help Or Hindrance To National IT Development Programmes?

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Slides

IT Services - Help Or Hindrance To National IT Development Programmes?

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Paper Details

Proposed Category

Full paper

Conference Topic

Research Support; Developing Strategy: supporting emerging technologies and practices

Draft Title

IT Services - Help Or Hindrance To National IT Development Programmes?

Keywords

IT development, support, deployment

Authors names, complete affiliations, addresses

Brian Kelly UKOLN University of Bath BATH UK BA2 7AY

Paul Child Social Science Research Unit Institute of Education University of London 18 Woburn Square London UK WC1H 0NRR

Name and contact details of author to be contacted for correspondence

Brian Kelly
Email: b.kelly@ukoln.ac.uk
Phone: +44 1225 383943
FAX: +44 1225 386838

Short abstract

Factors such as the rapid development of the Web and the onset of the open source software movement have led to renewed IT development activities within higher education. However the deployment of e-learning and related networked applications is often reliant on the support of an institution's IT services department. There is a danger that development work, including development funded by national and international funding programmes, can be hindered by institutional IT services departments. However IT services may feel that developers fail to understand the security, performance and support issues which deployment of applications is likely to entail. This paper provides case studies which illustrate successful efforts at bridging this divide. The paper concludes by arguing for greater common understanding and by describing an emerging framework which can help facilitate the deployment process.

CV of Authors

Brian Kelly is an adviser on Web standards and technologies to the UK Higher and Further Education Communities and the museums, libraries and archives sector. Brian became active in Web development in the early days of the Web, having helped establish a Web site at the University of Leeds in January 1993. He immediately saw the potential of the Web and became a early pioneer and advocate of the Web. Brian joined UKOLN in 1996 and has been active in promoting use of Web standards and best practices since then, initially within the higher and further education communities, but now also to the cultural heritage sector.
Correspondence on this article should be send to Brian Kelly, UKOLN, University of Bath, BATH, UK, BA2 7AY

Paul Child - details not available