Raising Awareness

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IT Services - Help Or Hindrance To National IT Development Programmes?

This page contains access to a paper on "IT Services - Help Or Hindrance To National IT Development Programmes?" which was accepted for the EUNIS 2005 Conference.

The conference was held at the University of Manchester, England on 21-24th June 2005.

Note that the original EUNIS 2005 Web site is no longer available. However an archive copy is available on the Internet Archive.

Citation Details

IT Services - Help Or Hindrance To National IT Development Programmes?, Kelly, B. and Child, P., EUNIS 2005 Conference Proceedings (CDROM)



Please note that this paper is also available in the University of Bath institutional repository (OPuS).

IT Services - Help Or Hindrance To National IT Development Programmes?
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Paper Details

Proposed Category
Full paper
Conference Topic
Research Support; Developing Strategy: supporting emerging technologies and practices
Draft Title
IT Services - Help Or Hindrance To National IT Development Programmes?
IT development, support, deployment
Authors names, complete affiliations, addresses
Brian Kelly
University of Bath
Paul Child
Social Science Research Unit
Institute of Education
University of London
18 Woburn Square
Name and contact details of author to be contacted for correspondence
Brian Kelly
Phone: +44 1225 383943
FAX: +44 1225 386838
Short abstract
Factors such as the rapid development of the Web and the onset of the open source software movement have led to renewed IT development activities within higher education. However the deployment of e-learning and related networked applications is often reliant on the support of an institution's IT services department. There is a danger that development work, including development funded by national and international funding programmes, can be hindered by institutional IT services departments. However IT services may feel that developers fail to understand the security, performance and support issues which deployment of applications is likely to entail. This paper provides case studies which illustrate successful efforts at bridging this divide. The paper concludes by arguing for greater common understanding and by describing an emerging framework which can help facilitate the deployment process.
CV of Authors
Brian Kelly is an adviser on Web standards and technologies to the UK Higher and Further Education Communities and the museums, libraries and archives sector. Brian became active in Web development in the early days of the Web, having helped establish a Web site at the University of Leeds in January 1993. He immediately saw the potential of the Web and became a early pioneer and advocate of the Web. Brian joined UKOLN in 1996 and has been active in promoting use of Web standards and best practices since then, initially within the higher and further education communities, but now also to the cultural heritage sector.
Correspondence on this article should be send to Brian Kelly, UKOLN, University of Bath, BATH, UK, BA2 7AY
Paul Child - details not available