Exploiting The Potential of Blogs and Social Networks
Discussion group 4: Providing Managed Services


Discussion Group 4: Providing Managed Services

This page provides access to the information for the discussion groups at the UKOLN workshop on Exploiting The Potential Of Blogs And Social Networks held at Austin Court, Birmingham on Monday 26th November 2007.

About The Discussion Groups

Following the plenary talks, workshop delegates will attend discussion groups which will provide an opportunity for group discussions. Since a WiFi network is available at the venue we will encourage the discussion groups to make use of a Wiki to keep a record of the group discussions and any recommendations which may be made.

Discussion Group 4: Notes

The following wiki was used to keep a record of the discussions:

Discussion Group Title: Providing Managed Services
Reporter: Chris Sexton

1 Possible Concerns Of The Institution (1)

What concerns may the institution have when considering developing or deploying in-house blogs and social networking services?

Academic literacy

Need staff involvement

Are rules and regulations fit for purpose - should we worry? Walk through some cases and see if rules fit. If not change them. Use examples.

Why would students use in house social networking - when they have their own.

Might be more successful for academic than for social networking

How learning skills are developed.

2 Possible Concerns Of The Institution (2)

What concerns may the institution have when considering making use of externally-hosted blogs and social networking services?

External sites - out of uni control

Speed at which sites eg Bebo are taken down

Compliance, AUP

Dignity at work policy - Cardiff

Transient. Ephemeral. No record. Audit - eg QA, feedback loops.

Use SMS?

SMS train tickets!

3 Addressing The Concerns

How should such concerns be best addressed?

Review AUP and rules

Get advice from compliance unit?

Recommendations

Hear more from students

Walk through exisitng policies with a view to Web2.0 and how they might apply

Guidance from UCISA - toolkits?

Look at digital literacy aimed at academic staff.

Apply skills in real world to digital world, in an imaginative way.