Public Library Web Managers Workshop 2004: Beyond the website

University of Bath

5 and 6 May 2004


Introduction | Programme | Booking Form | Programme Details

Liz Lyon

Liz Lyon has been the Director of UKOLN at the University of Bath, UK since October 2000. UKOLN is an internationally recognised centre of expertise in digital information management and provides policy, research and awareness services to the library, information, education and cultural heritage communities. UKOLN is funded by MLA, the Museums, Libraries and Archives Council, the Joint Information Systems Committee (JISC) as well as by project funding from the Research Support Libraries Programme, the British Library and the European Community.

At UKOLN she is involved with the development and implementation of the common information environment which includes building architectural models for distributed digital libraries. It is in this context that emerging developments in Web Services are being explored and partnerships developed within the e-Science / Grid communities.

Although Dr Lyon has worked in various University libraries in the UK, her background was originally in Biological Sciences and she has a doctorate in cellular biochemistry.

Rachel Peacock

I have worked for Gateshead Libraries for 7 years and been involved in a number of projects throughout that time. Before becoming Reference and Information Manager last August I was Project Officer for the NOF funded digitisation project 'FARNE', digitising traditional music from the North East for use on the web. As Reference and Information Manager I am responsible not just for the Reference Library but for all online provision, and am currently working on the development of a new service point within the Norman Foster designed music centre 'The Sage Gateshead'.

Presentations: [Powerpoint] | [HTML]

Helen Leech

Helen Leech is a librarian with Medway Council. She has worked for four local authorities, and previously worked on a British-library funded project called CIRCE, researching the networking of community information between public libraries. Since 1999 she has worked in Medway's public library service, with responsibility for web services and the information management aspects of the council's new content management system. One of her responsibilities has also been developing networked community information as one of the partners in the seamlessUK consortium. The council's new website can be seen at, and Medway's part of the seamlessUK network can be seen at

Martin Greenwood

Martin manages the Socitm Insight programme run by Socitm. Socitm Insight is a subscription service to which over 460 local authorities and other public sector organisations now subscribe. It identifies and promotes good ICT management practice through producing a series of comprehensive and detailed guides on all the major ICT themes linked to the critical issues of the day.

Before helping Socitm set up this service in 1992, Martin's early career involved periods in two local authorities plus one spell in the private sector, before taking on a number of ICT management positions at Warwickshire County Council.

Linda Berube

I am an American-born and -educated librarian and educator who came to this country in 1996 on a Fulbright Fellowship. My experience in the US ranged from administrative positions in academic engineering and law libraries to information services management in public libraries. In addition, I was a university lecturer in literature, rhetoric, critical analysis. I have a certificate in, and have taught at university level, English as a Second Language.

My experience in the UK has been primarily with public library technology services development, with the exception of a position with Amnesty International as an Information Officer for the Americas. After the Fulbright Fellowship, located at the Norfolk American Library and the English and American Studies School at the University of East Anglia, I was the Research and Development Co-ordinator at EARL: the national public library networking consortium. I assumed my current post at Co-East when EARL ceased operation in 2001.

Current areas of development and services I work in include: interoperability of LMS ("library catalogues as portals"; digital reference services (Co-East maintains the national service, Ask A Librarian); e-books and mobile technology (We are coming to the end of a LASER-funded project in this area, and will be delivering 4-5 papers on this subject at various events over the next 5 months); joint e-procurement of electronic resources and e-interlending of e-books. I have published articles and presented papers in the above areas.

Presentations: [Powerpoint] | [HTML]

Ciara Eastell

Please supply a short biography: Ciara is Principal Assistant County Librarian for Somerset County Council. Her role encompasses strategic responsibility for ICT and People's Network, bibliographical services and information / e-government services. She also deputises for the Head of Cultural Service. Increasingly e-government, learning and partnerships, mixed with a variety of external funding opportunities, constitute a substantial part of her role. She has also recently taken up a part-time secondment within the County Museums Service in Somerset.

Previously, Ciara worked for Cambridgeshire County Council, Co-East and Gateshead Council in a variety of library related posts.

Presentations: [Powerpoint] | [HTML]

David Potts

David Potts is one of the Senior Network Advisers within the Libraries and Information Society Team (LIST) at MLA. He is primarily responsible for leading on the People's Network infrastructure programme and formerly advised on the allocation of the $4M gift from the Bill & Melinda Gates Foundation to provide ICT learning centres in some of the most deprived communities in the UK. He also leads on the development of the People's Network Service.

David began his career at Wolverhampton library service where he worked as a library assistant in the Special Services Unit. In 1987, he moved to Walsall libraries and stayed for 10 years undertaking several roles including Home Library Officer, Stock Manager, and Libraries Projects Officer.

Prior to his current post as Senior Network Adviser, David spent 2 years at the West Midlands Regional Library System as the Regional Library Telematics Officer. This role involved much work with local and regional library networking initiatives including the INTER-ALL and MULTINET projects.

Presentations: [Powerpoint] | [HTML]

Derrick Fernandes

Presentations: [Powerpoint] | [HTML]

Brian Kelly

Brian has worked at UKOLN since November 1996. He provides the UK Web Focus service, which is funded by JISC and MLA to advise the higher and further education communities and the cultural heritage sector on best practices for Web sites.

Brian is the project manager for the JISC-funded QA Focus project which has developed a quality assurance methodology for JISC's digital library programmes.


Andy Powell

Andy is based at UKOLN, University of Bath where he has two main roles - firstly as advisor to the JISC about the technical architecture of the JISC Information Environment and secondly as Systems and Interoperability Manager for the JISC-funded Resource Discovery Network. Andy has been active in the Dublin Core Metadata Initiative for a number of years and is a member of the DC Advisory Board and the DC Usage Board as well as being current chair of the DC Architecture Working Group. He was also a member of the Open Archives Initiative technical committee and is currently a member of the JISC/Publishers' Association (PALS) Metadata and Interoperability Working Group.

Presentations: [Powerpoint] | [HTML]

Sarah Agarwal

Sarah is a consultant in Usability and Project Management and has worked for the consultancy arm of Institute for Learning and Research Technology for a couple of years. Recent projects range from the delivery of a user needs analysis for a new website and various practical usability testing consultations, to project managing the development of journal publishing software and an application to allow students to book university IT courses online.

Sarah has a degree in Library and Information Studies. She has previously worked in the field of intranets, knowledge management, design, usability and information science. Employers have included media organisations such as the BBC, the Environment Agency and a commercial design agency. She has written articles and given seminars on web-related subjects such as design, information architecture, usability, end-user surveying and change management issues.

Presentation: [Powerpoint] | [HTML]

Andrew Lewis

E-services officer, Library and Information Services, Royal Borough of Windsor and Maidenhead

Presentation: [Powerpoint] | [HTML]


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Introduction | Programme | Booking Form | Programme Details

Content by: Penny Garrod of UKOLN.
Page last revised on: 20-Jul-2004
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