UKOLN Institutional Web Management Workshop 2004:
QA For Web sites - What Goes Wrong And How Can We Prevent It?: Session Details

Workshop Session B5: "QA For Web sites - What Goes Wrong And How Can We Prevent It?"

This page provides details for the workshop session on "QA for Web sites - What Goes Wrong And How Can We Prevent It?".

QA for Web sites - What Goes Wrong And How Can We Prevent It?
Brian Kelly, UKOLN
Putting procedures in place to maintain the quality and functionality of any Web site can be a daunting prospect but this session aims to explore simple methods which will help ensure functionality, useability and accessibility of your Web site.
This workshop will discuss Quality Assurance procedures for managing Web sites. Participants will be asked to consider what can go wrong on their Web site, why exactly things are going wrong, how Web site owners can find out when things go wrong and finally what can be done when things have gone wrong. In this session we will consider how you can integrate important QA aspects, like testing, into your current procedures and in doing so significantly improve your Web site, its infrastructure and content. The workshop will address both technical and non-technical issues.
Learning Outcomes:
At the end of the session participants will:
  • Be aware of how quality assurance (QA) procedures can help to minimise problems
  • Have seen how how QA can be used in the context of the provision of Web sites
  • Be aware of the QA resources which have been developed by the JISC-funded QA Focus project
  • Have explored the potential for embedding QA into their Web development work
Room Requirements:
Networked PC and data projector, together with flip charts.
This session took place from 16:00-17:30 on Wednesday 28th July 2004.
Contact Details
Brian Kelly
University of Bath
email: B.Kelly AT


[PowerPoint format] - [HTML format]
Exercises: [MS Word format]
Briefing documents on QA: [Various formats]
Briefing documents on Web: [Various formats]
List of QA Focus Briefing documents: [Various formats]
List of QA Focus case studies: [Various formats]
QA Focus evaluation documents: [Various formats]
Related Resources
[QA procedures for IWMW 2004 Web site]

Draft Timetable

A draft timetable for the session is given below. Please note the timings are subject to change.

Time Topic Comments
16:00 Introduction BK
16:10 Group exercise 1: Introduction and identification of problem areas ALL
16:20 Talk 1: About QA and QA Focus BK
16:30 Group exercise 2: Simple Web QA ALL
16:45 Talk 2: The QA Focus Methodology BK
17:00 Group exercise 3: Further QA ALL
17:15 Talk 3: The QA Focus Methodology BK
17:20 Evaluation All
17:25 Conclusions BK


Last modified: 13th July 2004