UKOLN RSC Eastern Workshop - 18 June 2003



Brian Kelly facilitated a Benchmarking Web Sites workshop for the Eastern Regional Support Centre (RSC). The workshop was held at Bedford College on Wednesday 18th June 2003. The workshop was facilitated by Brian Kelly together with Simon Ball of TechDis.

Abstract

This event will provide an opportunity for participants to benchmark their college (or other) Web site by making use of a range of Web-based tools. Delegates will compare their findings in order to try to identify examples of best practices and areas in which improvements may be made. Following the hands-on session there will be a presentation outlining some of the issues associated with this approach to benchmarking. The event will conclude by a group discussion of possible follow-up actions.

Workshop Evaluation

Feedback from the workshop was very positive, as shown from the following graphs which summarise the results from the workshop evaluation forms.

Figure 1: 4 felt the event was excellent and 7 felt it was good Figure 2: 4 felt the content was excellent and 7 felt it was good
Figure 3: 3 felt the style of presentations was excellent and 8 felt it was good Figure 4: 1 felt the event could have been improved by splitting into 2 workshops, 1 by more specific examples of compliant web sites and 1 felt the exercises were too dfficult
Figure 5: 4 felt the most useful part of the event was the many tools, 3 the inpout fromthe presenters, 2 the chats with other staff and presenters, 1 the good practical advice and 1 the evaluation exercises Figure 6: 3 felt they will take forward feedback to colleages, 3 will influence staff development, 3 will update / improve their Web site and 1 integrate into teaching & staff dev. Strategy

Materials

Slides

Benchmarking Web Sites
[HTML format] - [MS PowerPoint 97/2000 format]
QA For Web Sites
[HTML format] - [MS PowerPoint 97/2000 format]

Exercises

Benchmarking Exercises
[MS Word 97/2000 format]
QA Exercises
[MS Word 97/2000 format]

Surveys

Survey of HTML Compliance
[HTML format]
Survey of CSS Compliance
[HTML format]
Survey of Compliance With Accessibility Guidelines
[HTML format]
Survey of Server Software
[HTML format]
Survey of 404 error pages
[HTML format]
Survey of Internet Archive
[HTML format]

Timetable

The timetable is given below.

Time Topic
10:15 Registration & Coffee
10:45 Welcome and Introduction
10:50 'Introduction To Benchmarking Web Sites' - Brian Kelly, UK Web Focus
11:00 'Benchmarking Web Sites' - hands-on session
12:30 Lunch
13:15 'Benchmarking Web Sites' - hands-on session (continued)
13:45 Report Back
14:15 Discussion
14:45 Accessibility
15:30 Conclusions
15:45 Workshop ends

URLs Used During Workshop

The following URLs will be used during the workshop.

Exercise Service URL
1.1 NetMechanic <http://www.netmechanic.com/toolbox/html-code.htm>
1.2 Bobby <http://bobby.watchfire.com/bobby/html/en/>
1.5 UK University Web Entry Points <http://www.ukoln.ac.uk/web-focus/site-rolling-demos/universities/>
2.3 W3C HTML Validation Service <http://validator.w3.org/>
2.6 Link Alarm <http://www.linkalarm.com/>
3.1 Link Popularity <http://www.linkpopularity.com/>
3.4 Statistics <http://www.cultivate-int.org/>
4.2 Browser Emulators <http://www.dejavu.org/>

Other URLs

The following URLs may also be useful.

Browser Extensions

  Service URL
  Bookmarklets <http://www.bookmarklets.com/>
  Cacheability Engine <http://www.ircache.net/cgi-bin/cacheability.py?action=show_ext>
  Extending Your Browser <http://www.ariadne.ac.uk/issue19/web-focus/>
  WebWatch Services <http://www.ukoln.ac.uk/web-focus/webwatch/services/>

Checking Web Site Performance

  EchoEcho <http://www.echoecho.com/>
  Entuity <http://www.entuity.com/>
  e-TEST Suite <http://www.rswsoftware.com/>
  Freshwater's SiteScope <http://www.freshwater.com/SiteScope.htm>
  Keynote Systems <http://www.keynote.com/iw.html>
  MercuryInteractive <http://www.mercuryinteractive.com/>
  MercuryInteractive <http://www-heva.mercuryinteractive.com/>
  Prutsman <http://www.prutsman.com/>
  Somix <http://www.somix.com/>

Evaluating Different Browsers

  Anybrowser <http://www.anybrowser.com/>
  DejaVu (Browser Emulators) <http://www.dejavu.org/>
  Evolt.org (archive of old browsers) <http://browsers.evolt.org/>
  Lynx Emulator <http://www.delorie.com/web/lynxview.html>
  Test display <http://cgi.w3.org/cgi-bin/html2txt?url=>
  Wapilizer <http://www.gelon.net/>

Evaluating Link and Search Engine Popularity

  AltaVista <http://www.altavista.com/>
  LinkPopularity <http://www.linkpopularity.com/>
  NetMechanic <http://www.netmechanic.com/powerpack/tracker.htm>
  Searchenginewatch's Guidelines I <http://searchenginewatch.com/webmasters/checkurl.html>
  Searchenginewatch's Guidelines II <http://searchenginewatch.com/webmasters/popularity.html>

Evaluating Site Accessibility

  Bobby <http://bobby.watchfire.com/bobby/html/en/>
  Color Readability Test <http://snow.utoronto.ca/readtest/>
  Web Metrics Testbed <http://zing.ncsl.nist.gov/webmet/>
  Wave 3.0 <http://wave.webaim.org/>
  Vischeck <http://vischeck.com/vischeckURL.php3>
  Web Accessibility <http://www.w3.org/WAI/report/>

Evaluating Your Organisational Home Page

Dr HTML <http://www2.imagiware.com/RxHTML/>
NetMechanic <http://www.netmechanic.com/>
InternetSeer <http://www.internetseer.com/>
NetMechanic Monitoring Service <http://www.netmechanic.com/monitor.htm>
Watchdog <http://watchdog.mycomputer.com/>
Alertsite <http://alertsite.com/freetrial/>
WebWatch Services <http://www.ukoln.ac.uk/web-focus/webwatch/services/>
Dr Watson <http://watson.addy.com/>
LinkAlarm <http://www.linkalarm.com/>
NetMechanic Maintenance Service <http://www.netmechanic.com/maintain.htm>
SiteValet <http://valet.webthing.com/>
This Old Mouse <http://www.thisoldmouse.com/>
Webmaster-Toolkit <http://www.webmaster-toolkit.com/>

Link Checker

Netmechanic <http://www.netmechanic.com/>
Nodeworks <http://www.nodeworks.com/>
Site valet <http://valet.webthing.com/>
Xenu <http://home.snafu.de/tilman/xenulink.html>
LinkTool <http://www.linktool.com/>
Usable Web <http://usableweb.com/topics/000811-0-0.html>

Realtime Monitoring

Software in Use: <http://www.exploit-lib.org/issue5/software-used/>

Next Generation Validation Tools

Freshwater Software <http://www.freshtech.com/>
WebKing <http://www.thewebking.com/products/webking/>

WebWatch

A Survey Of Links to UK University Web Sites <http://www.ariadne.ac.uk/issue23/web-watch/>
A Survey Of Numbers of UK University Web Servers <http://www.ariadne.ac.uk/issue24/web-watch/>
A Survey Of Web Server Software Used In UK University Web Sites <http://www.ariadne.ac.uk/issue25/web-watch/>
Showing Robots the Door <http://www.ariadne.ac.uk/issue15/robots/>
UK University Search Engines <http://www.ariadne.ac.uk/issue21/webwatch/>
Web Watch: 404s - What's Missing? <http://www.ariadne.ac.uk/issue20/404/>
WebWatching UK Universities and Colleges <http://www.ariadne.ac.uk/issue12/web-focus/>
What's Related To My Web Site? <http://www.ariadne.ac.uk/issue27/web-watch/>

Rolling Demonstrations

Rolling Demonstration of UK University Web Entry Points <http://www.ukoln.ac.uk/web-focus/site-rolling-demos/universities/>
Rolling Demonstration of UK University 404 Error Pages <http://www.ukoln.ac.uk/web-focus/site-rolling-demos/university-404-pages/>