UKOLN UCISA User Services Conference - April 2002

Benchmarking Your IT Services Web Site

Brian Kelly (UKOLN) ran a workshop session on Benchmarking Your IT Services Web Site at the UCISA User Services Conference 2002 on The 24hr University: Stretching the Limits which took place at the University of Leeds on 8-10th April 2002.

The session took place on Wednesday 10th April from 11:00-12:00.


[HTML format] - [MS PowerPoint 97/2000 format]
[HTML format] - [MS Word 97/2000 format]

Abstract - Benchmarking Your IT Services Web Site

This hands-on workshop will provide an opportunity for participants to benchmark their departmental Web site by evaluating various aspects of their Web site and making comparisons with comparable Web sites within the HE/FE sector.

Exercises which will be attempted will include evaluation of the accessibility and compliance with standards for key resources on their Web sites, linkages to the Web site, performance monitoring, etc.

Participants will be provided with a set of exercises. Participants will be able to make use of the exercises once they return to their institution.

The advantages and disadvantages of this approach to benchmarking Web sites will be discussed.

The workshop is a interactive one, and participants will make use of a number of Web tools and utilities.

URLs Used During Workshop

The following URLs will be used during the workshop.

Exercise Service URL
1.1 NetMechanic <>
1.2 Bobby <>
1.5 UK University Web Entry Points <>
2.3 W3C HTML Validation Service <>
2.5 Web Stress <>
2.6 Link Alarm <>
3.1 Link Popularity <>
3.4 Statistics <>
4.2 Browser Emulators <>

Other URLs

The following URLs may also be useful.

Browser Extensions

  Service URL
  Bookmarklets <>
  Cacheability Engine <>
  Extending Your Browser <>
  WebWatch Services <>

Checking Web Site Performance

  EchoEcho <>
  Entuity <>
  e-TEST Suite <>
  Freshwater's SiteScope <>
  Keynote Systems <>
  MercuryInteractive <>
  MercuryInteractive <>
  Prutsman <>
  Servicemetrics <>
  Somix <>

Evaluating Different Browsers

  Anybrowser <>
  DejaVu (Browser Emulators) <> (archive of old browsers) <>
  Lynx <> (No longer available)
  Wapilizer <>

Evaluating Link and Search Engine Popularity

  AltaVista <>
  LinkPopularity <>
  NetMechanic <>
  Searchenginewatch's Guidelines I <>
  Searchenginewatch's Guidelines II <>

Evaluating Site Accessibility

  Bobby <>
  Color Readability Test <>
  WAVE <>
  Wave 2.01 <>
  Vischeck <>
  Web Accessibility <>

Evaluating Your Organisational Home Page

Dr HTML <>
NetMechanic <>
WebSiteGarage <>
InternetSeer <>
NetMechanic Monitoring Service <>
Watchdog <>
Alertsite <>
WebWatch Services <>
Dr Watson <>
LinkAlarm <>
NetMechanic Maintenance Service <>
SiteValet <>
This Old Mouse <>
Webmaster-Toolkit <>

Link Checker

Linkguard <>
Netmechanic <>
Nodeworks <>
Site valet <>
Xenu <>
LinkTool <>
Usable Web <>

Realtime Monitoring

Software in Use: <>

Next Generation Validation Tools

Freshwater Software <>
Web Criteria <>
WebKing <>


A Survey Of Links to UK University Web Sites <>
A Survey Of Numbers of UK University Web Servers <>
A Survey Of Web Server Software Used In UK University Web Sites <>
Showing Robots the Door <>
UK University Search Engines <>
Web Watch: 404s - What's Missing? <>
WebWatching UK Universities and Colleges <>
What's Related To My Web Site? <>

Rolling Demonstrations

Rolling Demonstration of UK University Web Entry Points <>
Rolling Demonstration of UK University 404 Error Pages <>