5. Technical Infrastructure (TI) Issues
The Web adds a layer on top of existing TI
- Unifying shell or wrapper over heterogeneous TI.
- Can help remove problems - but can add them too
- All requires additional resources and management
Need to maintain underlying systems remains
- But use of Web may show need to consolidate them
Danger of uncontrolled local technical developments
- The “weeds taking over the garden” (James Martin)
- e.g., browser-specific resources, plug-ins, etc
- Is the required client technology widespread?
Core TP systems will remain (e.g.,finance, records),
- but the Web can simplify access to them
Subsidiary system elements may still required to meet specific local needs