Charisma or camel? A sociotechnical approach to Web redesign

7/12/97


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Table of Contents

Charisma or camel? A sociotechnical approach to Web redesign

The problem

The Dundee history

But

Yet

Electronic Publishing Editorial Board (EPEB)

Stakeholder approach

EPEB mission

EPEB agenda (self-initiated)

Initial recommendations

Initial conclusions

Agreed model

One of life's eternal triangles

Strategy

Goal alignment

Identified user groups

Stakeholders

Studentsí verdict

EPEB verdict

EPEB verdict

Quick fix response

User tests

Goals identified

Addressing needs

Design brief

What happened next

Design approach

But

Iterative design

Deliverables

Tests

Later refinements

Controversies

+ points

- points

Summary

Author: David J B Murie