http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2004/talks/ Details of the plenary talks at the Institutional Web Management Workshop 2004 en 2004-07-27 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2004/talks/supple/ http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2004/talks/supple/ This session will examine some of the issues that Birmingham has faced over the last year of further developing and integrating its web strategy across the institution. From personal Web pages to major Portal projects and VLEs to VREs the session will build on the presentation given at last year's Institutional Web Management Workshop to address some of the technology, business and cultural issues that continue to bring together a number of roads towards the future. 2004-07-27 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2004/talks/fraser-krauss/ http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2004/talks/fraser-krauss/ The presentation will focus on the broader issues behind a move to e-business, and will examine the strategic and operational objectives of why an organisation should decide to make such a move. The presenters will also highlight the significant cultural changes needed in the organisation to make e-business work by using examples from the successful e-business implementation in at the University of St Andrews. 2004-07-27 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2004/talks/brown/ http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2004/talks/brown/ The Research Councils: effectively eight separate departments of a single organisation, each with its own information systems, but sharing common information requirements. The benefits of a shared intranet were obvious .... who knows, in time such a system could even transform the way the Councils worked together. The problem: there was (and is) no central body to make the decision to develop such a system, no one body that could decide what it should be, and no central resource to carry out the work. The presentation covers how it was achieved, and how the various issues, considerations and problems encountered on the way were addressed. Finally, we ask the tricky question, now that it's here, what do we do next? 2004-07-28 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2004/talks/phipps-kelly/ http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2004/talks/phipps-kelly/ The publication of the DRC's Formal Investigation report: Web Accessibility has generated much interest and debate. In this talk Lawrie Phipps, TechDis and Brian Kelly, UKOLN will argue the need for a broader approach to Web accessibility than is currently taken and will outline a holistic model for Web accessibility. 2004-07-28 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2004/talks/rahtz/ http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2004/talks/rahtz/ Is becoming a developer of open source the most effective way to deploy open source applications? Or can users and deployment be separated cleanly from programmers and development? We will revisit the story of "The Cathedral and the Bazaar" in laying out how open source software is typically developed, but also consider the many other different support and development models out there. The important feature of open source is the licence; but the second most important thing is how the communities work on the ongoing development of the software. Is working with enterprise solutions from Red Hat or IBM the long-term answer, or is it an attempt to stifle true open source? This talk will attempt to look beyond the free beer of open source for UK HE and FE institutions. 2004-07-28 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2004/talks/kelly/ http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2004/talks/kelly/ A strength of Web developers in the UK Higher Education community is the willingness to share resources and experiences. The Web development community makes use of collaborative tools such as JISCMail mailing lists and face-to-face events such as the Institutional Web Management Workshop series. Increasingly within our institutions we are finding use being made of a range of additional collaborative tools, such as instant messaging, blogs and Wikis. In this talk Brian Kelly reviews these emerging collaborative tools, outlines the challenges we will face in providing and managing such tools for use in teaching and research and will argue that we should use such tools ourselves. 2004-07-28 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2004/talks/bulley/ http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2004/talks/bulley/ From the highs of the 2002 awards for excellence through the 2003 "trough of disillusionment" LSE for You is now taking a broader more inclusive and sustainable direction. Tracking its move away from purely self-service administration, this presentation will describe how the LSE is tackling the difficult interoperability issues of authentication and authorisation to institution wide resources including proprietary student record and virtual learning systems, groupware, e-journals, working papers, e-prints, research data sets and Library catalogues. The aim being to make the portal into a gateway to the School's fully managed information and knowledge environment. As well as describing the changes to the architecture and design of LSE for You to reflect user needs, Stephen will touch on the important issues surrounding integrating departmental strategies and how individual service providers must work collaboratively to achieve a shared institutional goal. 2004-07-28 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2004/talks/hartland/ http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2004/talks/hartland/ The Web is transforming educational institutions but the skills of the staff are not keeping pace with this transformation. Ad hoc and small scale training courses are the most that many institutions offer to improve staff skills. Staff development and training plans need to be created at a strategic level. A majority of staff now need to be able to use the wide range of Web-based services that have become "mission critical". Information provision, documentation, management systems, e-learning, marketing, e-commerce are just some of the services provided in many institutions. There is a need to create strategic staff development plans and programmes in order to take full advantage of these services. An integrated programme will provide the appropriate level of training for the appropriate staff at the appropriate time. Examples of training and development might include: Technical training programmes for web service managers and providers Content provision training for administrators and teaching staff Policy, standards and legal issue seminars for managers Information skills sessions for students A staff development plan will aim to integrate programmes of this type in a complimentary way. This presentation will provide an insight into developing such a plan and how it can help in terms of providing career development and staff retention. It will also discuss the issue of convincing senior managers of the need for this strategic approach to staff development and training in a web-enabled institution. 2004-07-29