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Instant
Messaging:
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Nothing new –
Unix talk anyone?
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New user
communities driving its use:
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Young people Overseas students
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Comments from
recent UCISA poll:
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"IM ...
is 'here to stay' – an 'unstoppable tide'.
Seen as
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part of youth
culture, along with … SMS"
Liverpool JMU
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"Students
will arrive familiar with, and expecting to .. use
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such
tools. Email seen by younger people
to be 'boring',
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'full of
spam', IM and SMS immediacy preferred" Bath
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But:
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"Complaints
raised regarding students hogging PCs
..
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Also case
with email some time ago" Liverpool JMU
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"APIs are
known and therefore targets for hackers"
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London Met
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"Some
challenges in interoperability …" Bath
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