| Takeup
Of New Technologies |
| The Gartner curve |
| Rising expectations |
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| Chasm |
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| Failure to go
beyond developers |
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| & early
adopters (cf Gopher) |
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| Need for: |
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| • | Advocacy |
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| • | Listening to users |
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| • | Addressing
concerns |
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| • | Deployment
strategies |
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| • | … |
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| Developers |
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| Early |
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| adopters |
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