| Addressing
Barriers |
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| How do we address
such barriers: |
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| • | Ignore them and
take risks |
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| • | Refuse to engage
with Web 2.0 |
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| Or adopt a
balanced approach: |
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| ü | Assess and manage
risks |
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| ü | Staff development |
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| ü | New media
literacy / Transliteracy |
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| ü | Evidence-based
policy-making |
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| ü | Clarification of
purposes of services |
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| ü | Re-interpretation |
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| ü | Sharing solutions |
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| ü | Clarification of
responsibilities |
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