Technical Services Co-ordinator (Ref 08H284A )

Job Description

To provide leadership and co-ordination for all internal systems support activity and to oversee the development services in and around the UKOLN intranet and public-facing websites
To oversee the development of services for UKOLN’s Core Funders
To contribute to the activities of the Software & Systems Team.

The post-holder will be a member of the Software and Systems Team and will report to the Technical Manager.

The post-holder will be responsible for the line-management of UKOLN’s systems and website development and administration staff

To co-ordinate the development and maintenance of UKOLN’s public-facing website
To co-ordinate the development and maintenance of the JISC Standards Catalogue
To co-ordinate the technical development and maintenance of the main UKOLN website
To co-ordinate the development and maintenance of Ariadne
To co-ordinate the development and maintenance of the International Journal of Digital Curation
To co-ordinate the development and maintenance of the JISC IE Repository

To provide leadership and co-ordination for systems support and development activity within UKOLN
To co-ordinate the development of the intranet, addressing the needs of UKOLN and its staff
To co-ordinate the provision of technical support for UKOLN staff
To develop better support processes for staff based off-site (‘remote-workers’)

To supervise the work of UKOLN’s systems and website development and administration staff
To provide technical support and advice across all aspects of the core-funded work programme
To participate significantly in the activities of UKOLN’s internal Operations Group
To supervise the creation of resources such as FAQs and 'how-to' documents
To work closely with the Resource and Administration team to develop and maintain good operational support for UKOLN, its staff and its users
To liaise with Bath University Computing Services (BUCS) and other parts of the University, on technical service and support matters
To keep up-to-date with new technical developments in the systems area and to communicate this information to colleagues
To report internally and externally on progress in all of the above
To carry out other relevant activities as indicated by the Director

The post holder will carry out their job responsibilities with due regard to the University of Bath’s Equal Opportunities policy.

These will be stated in the Contract of Employment.