Organisational and cultural infrastructure not geared
towards digital records management
Records often created, stored, & managed ad hoc
Distributed across many PC’s, laptops, other devices
Multiple copies made & problematic versioning
Sense of personal ownership
Need for senior managerial support, e.g policy, champions
The ‘that’s not part of my job description’ syndrome
Low awareness of staff/user responsibilities
Absence of effective communication pathways between
stakeholders & departments