Services
- Service
- “the provision of, or system of supplying, one or more functions of interest to an end user or software application”
- Informational services
- provide access to items and/or collections
- e.g. a library, a Web site, a catalogue
- Transactional services
- not primarily concerned with supply of information
- e.g. photocopy service, authentication service
- Users access content through informational services